Returns & Exchanges

At Bands, every piece is crafted with intention and carefully inspected before it leaves our studio. We hope you love your selection — but if something isn’t quite right, we’re here to help.

Returns

We accept returns on eligible items within 14 days of delivery.

To qualify for a return:

• The item must be unworn and in original condition

• All original packaging must be included

• The return must be initiated within 14 days of delivery

Once your return is received and inspected, your refund will be issued to the original form of payment. Please allow 5–7 business days for processing.

Shipping fees are non-refundable.

Exchanges

Need a different size? We’re happy to assist with exchanges on eligible pieces within 14 days of delivery.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect

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Non-Returnable Items

Because many of our bands are crafted in small batches or made to order, the following items are final sale:

• Custom or engraved pieces

• Made-to-order items

• Final sale items

• Gift cards

These pieces are created specifically for you and cannot be restocked.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at hello@bandsjewelry.com with photos, and we will resolve the issue promptly

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A Note on Craftsmanship

Each piece is thoughtfully crafted and may feature natural variations that make it unique. These subtle differences are part of the character and beauty of intentional craftsmanship.